Support

Last updated: April 2026

Contact Aureve for product support, safety concerns, privacy requests, or help with account deletion. We review urgent safety issues as quickly as possible and route account questions to the right team.

1. What We Can Help With

• Login problems, subscription questions, profile issues, and technical support.
• Urgent safety concerns, harassment, impersonation, scams, or account abuse.
• Privacy requests, including data-access questions and deletion-related support.
• Account deletion guidance if you can no longer access the app.

2. Before You Contact Us

• Include the email address or phone number linked to your Aureve account.
• Add screenshots when your request relates to billing, verification, or a technical issue.
• For urgent safety reports, include as much relevant detail as you can.

3. Account Deletion Help

If you need to delete your account but cannot sign in, use our account deletion page for the manual request flow.

4. Contact

Email us at support@aureve.app.